Your data

Delete your data

DOSE has no accounts and no login. Almost everything the app knows about you never leaves your phone — so in most cases you can delete all of it yourself, right now, without asking us.

1. Data on your phone

Your children’s names and ages, your activity history, notes, streak and reminder settings are stored only on your device. We never receive them and cannot see them.

To erase it, either:

  • Open DOSE and go to Family → About → Delete all app data, or
  • Delete the app from your phone — that removes everything with it.

Both are immediate and permanent. Your purchase is not affected; it belongs to your App Store or Google Play account and can be restored.

2. Data we hold

Two things, and neither includes anything about your children:

  • Your purchase. When you buy DOSE, our payments provider RevenueCat records the transaction and an anonymous identifier for your install, so the purchase can be restored on a new phone. No name, no email, nothing you entered in the app.
  • Anything you send us. Your name, email and message if you use the contact form or email support.

Use the form to have that deleted. You do not need an account or the app installed.

Request deletion

Enter the email address you contacted us from. We’ll delete every message we hold for it.

What gets deleted

  • Every contact-form message sent from that address
  • Your email address and name as stored with those messages
  • Your purchase record and install identifier held by RevenueCat, if you tell us which purchase is yours

What we cannot delete

  • Purchase records held by Apple or Google — those are theirs, not ours. Contact the store directly.
  • App Store reviews you have written publicly. You can edit or remove those from the App Store yourself.

Requests are actioned within 30 days. Prefer email? Write to hello@dosekids.app.